UK DISPUTE SUPPORT

Calm Help for Disputes

When talks stall, Neutral Stance steps in with impartial mediation, conflict coaching, and clear written next steps. We help people lower heat, sort facts, and reach a fair agreement.

Empty mediation suite at dawn with folder, armchairs, oak table and rain-hazed window light.

Metric 01

300+

Use a calm third party to sort facts, lower tension, and write clear next steps.

Metric 02

12 yrs

Use a calm third party to sort facts, lower tension, and write clear next steps.

Metric 03

24 hrs

Use a calm third party to sort facts, lower tension, and write clear next steps.

HOW IT WORKS

A clear path forward

A neutral chair helps staff talk, lower heat, and agree next steps.

A warm breakout room reset with two wool chairs, oak table, water carafes and a teal throw.

Half-day session

Workplace Dispute Mediation

From £495

A neutral chair helps staff talk, lower heat, and agree next steps.

Warehouse threshold with closed pallet gates, sample cartons and lined-up delivery crates in warm haze

Before first session

Commercial Dispute Facilitation

From £1,250

Charcoal folders and travertine review props arranged in a precise neutral assessment still life.

Written summary

Neutral Assessment Review

From £650

Quiet coaching corner with armchair, hourglass, tea cup, notebook and lamp in a calm room.
01Two coach calls

Conflict Coaching Support

From £425

One-to-one support for managers, founders, or staff who need calm words and a plan.

Empty workshop room with pale chairs, blank boards, and teal accents in moody haze.
02Up to 12 people

Stakeholder Workshop Session

From £1,500

Group sessions that lower tension, set rules, and keep hard talks on track.

Ribboned settlement pack with cream envelope, folders and brass seal on a stone desk.
03Same-week draft

Settlement Drafting Service

From £300

Clear draft terms for business, charity, or personal disputes that need a written close.

SERVICES

Impartial support for hard talks

Tell us who is involved, what happened, and what result you want.

Charcoal desk phone handset beside a brass bell and face-down appointment card on a stone tray
01

Book the Call

Tell us who is involved, what happened, and what result you want.

Closed notebook with tabs and pebble clusters on pale wood, softly lit from the side.
02

Map the Issue

We sort the facts, spot the key risks, and plan the right format.

Ceramic cups, timer, and conversational stones on a stone shelf in soft side light
03

Run Joint Sessions

We guide the talks, keep it calm, and capture any agreement points.

Sealed cream envelope with slate ribbon, brass clip and wax seal on a concrete side table.
04

Write the Close

You get clear terms, next steps, and a short record for each side.

CASE STUDIES

Real disputes, clear results

30-minute intake call Issue map and next steps One mediation session Follow-up summary email Simple settlement notes

One-off feeOne-off fee

Starter

From £495

  • 30-minute intake call
  • Issue map and next steps
  • One mediation session
  • Follow-up summary email
  • Simple settlement notes
Most popularOne-off fee

Signature

From £1,250

  • Intake call and notes
  • Two mediation sessions
  • Calls with both sides
  • Draft settlement terms
  • Conflict coaching for one lead
  • 14-day check-in call
For larger mattersFor larger matters

Scale

From £3,950

  • Full case review
  • Three guided sessions
  • Separate stakeholder interviews
  • Neutral assessment memo
  • Workshop for up to 12
  • Detailed settlement pack

WHAT CLIENTS SAY

Calm words, clear outcomes

Two managers agreed a new rota rule and kept the store open.

Open till, hanging aprons and stocked shelves in a quiet retail store, lit by soft morning window light.

Workplace

Retail rota row settled fast

Two managers agreed a new rota rule and kept the store open.

Warehouse bay with a sealed pallet and courier van in wet misty light.

Commercial

Supplier payment row closed fast

Empty charity meeting room with folders and trays neatly reset for the next agenda.

Nonprofit

Charity board found clear roles

Split office suite with boxed assets and a centered archive shelf under late-day shadow.

Business

Founders agreed a clean split

Steam rising over mugs beside an orderly action board and schedule tray in a quiet staff room.

HR

HR conflict moved to action

River stones, brass timer and cream wax stick on a slate tray in dramatic macro light.

Workplace disputes

Amelia Grant

Courier pouch, envelope stack, clip and key ring on dark wood in moody studio light.

Contract talks

Daniel Hughes

Linen notebook, worry stone, tea ring and wooden beads on a quiet mediation shelf.

Manager prep

Priya Shah

Top-down still life of case envelopes, face-down assessment cards and a brass balance weight on stone.

Neutral reviews

Oliver Reed

Proof

Customer notes

Verified

They kept our board calm and got us to a signed note in one week.

River stones, brass timer and cream wax stick on a slate tray in dramatic macro light.

Alicia Bennett

Operations Director, Northfield Group

Verified

We stopped trading blame and settled the contract terms fast.

Courier pouch, envelope stack, clip and key ring on dark wood in moody studio light.

Gareth Cole

Managing Partner, Cole & Marr Ltd

Verified

The prep call gave me a plan, and the meeting stayed on track.

Linen notebook, worry stone, tea ring and wooden beads on a quiet mediation shelf.

Priya Nair

HR Lead, Brightline Trust

Service area

Greater London

Westminster, Camden, Croydon, Stratford, Kingston

Westminster and the Thames at blue hour with mist, glowing windows, and calm water

Area 01

Greater London

Westminster, Camden, Croydon, Stratford, Kingston

White Cliffs headland above a misty calm sea after rain at late sun.

Area 02

South East England

Reading, Guildford, Brighton, Oxford, Canterbury

Birmingham canal arches and brick viaducts glowing in sunset haze above calm water.

Area 03

West Midlands

Birmingham, Coventry, Solihull, Wolverhampton, Dudley

Liverpool waterfront and Liver Building emerging through dawn fog over calm water.

Area 04

North West England

Manchester, Salford, Liverpool, Preston, Stockport

The Map

Questions

Questions and answers

Quick answers before visitors choose a product, service, or next step.

01How does mediation work?+

We speak with each side, map the issues, then guide one or more meetings and write the agreed next steps.

02Do you work across the UK?+

Yes. We help clients by video, phone, or in person across the UK when travel and timing make that the better fit.

03Is it confidential?+

Yes. We keep talks private, except where the law says otherwise or you ask for a written record for sign-off.

04What disputes do you handle?+

Workplace rows, supplier issues, partner splits, charity board tension, and other hard talks that need a calm third party.

05How much does it cost?+

Fees start with a short intake call, then move to fixed packages or a custom quote for larger cases, with clear scope.

06Can you help before a meeting?+

Yes. Conflict coaching, prep calls, and negotiation support help people walk in with a clear plan and better words.

Get short dispute notes

Get one short email a month with mediation tips, meeting prep, and clean ways to write next steps.